Due to the current global situation, shipments may experience some delays, but please rest assured that your order will still be delivered to you and we appreciate your patience in these difficult times.
All UK publication orders over £25 will receive FREE tracked shipping
All global stamp orders over £25 will receive FREE shipping
If you have any questions about our shipping rates please contact our customer support team at support@stanleygibbons.com.
Stamps under £25
UK delivery on orders under £25 are £5
Worldwide delivery on orders under £25 are between £6 & £9 depending on destination.
All stamp orders over £50 are sent Signed For.
Publications under £25
UK publication orders under £25 are £5.00 regardless of weight
Europe publications orders are priced in bands based on weight and shipping address
Worldwide publications orders are priced in bands based on weight and shipping address
All UK Orders over £25 are sent Post Free Tracked
Delivery Costs & Times: We Ship Worldwide
We aim to process and despatch orders as quickly as possible, standard UK delivery time is 3-5 days.
We have done all we can to ensure that you pay as little as possible for the delivery of your items. Delivery charges are based on the total weight of your order.
All of our orders are sent using Royal Mail and well-established courier companies such as Parcelforce.
For your information, here is a basic breakdown of popular products by weight
0 - 750g
Stamps
Stamp hinges and mounts
Smaller accessories such as magnifiers, tweezers etc
Hagner stocksheets
750g - 1kg
SG Collect British Stamps catalogue
Album supplements and leaves
8 &16 side stamp stockbooks
Some larger accessories such as Detectamark
SG Commonwealth One Country Catalogues
SG Binders
1.1kg - 2kg
32 side stamp stockbooks
Single stamp albums
Some larger accessories such as T1 Signoscope
SG Great Britain Concise catalogue
2kg & over
Commonwealth & Empire stamp catalogue
Stamps of the World set of catalogues
Sets of stamp albums such as Printed Commonwealth or SG Luxury
Exhibition Binders & Cases
Contact Customer Services
UK Support: 01425 472 363
International: +44 1425 472 363
E-mail: support@stanleygibbons.com
Customer Service (Mon-Fri): 08:30 - 17:00
Returns and Refunds - Free UK Returns
In the unlikely event that you are unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us suitably packaged, in a saleable condition, along with the receipt and we will refund your original payment.
If there is an issue with your order
Please telephone our customer services team on +44 (0)207 557 4460 (for stamp orders) or +44 (0)1425 472 363 (for catalogue, album and accessories orders) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.
UK Freepost Address for Returns
Freepost RUBL-JUZR-XLRL
Benham (VF) Limited
Benham House
Shorncliffe Industrial Estate
Folkestone
Kent
CT20 3UH
Returns Address for Overseas Orders
Benham (VF) Limited
Benham House
Shorncliffe Industrial Estate
Folkestone
Kent
CT20 3UH
Contact Customer Services
UK Support: 01425 472 363
International: +44 1425 472 363
E-mail: support@stanleygibbons.com
Customer Service (Mon-Fri): 08:30 - 17:00
100% Secure
Your peace of mind is our priority.
Our 100% secure website accepts all major credit and debit cards as well as PayPal.
We use industry-standard secure sockets layer (SSL) encryption technology on our site.
This encryption process converts your credit card details into code before securely transferring them.
Alternative Payment Options
If you wish to request payment by bank transfer or to discuss paying in installments please contact us at gb@stanleygibbons.com or commonwealth@stanleygibbons.com
Alternatively please call customer services on +44(0)1425 472 363.
My Collection and GSM subscriptions
When does my subscription begin?
Your subscription will begin with the next available issue.
When does my subscription end?
You will receive a notification four weeks prior to the renewal date of your subscription. This subscription will automatically renew every year until it is cancelled. This can be done from the My Orders page within My Account.
My Collection and GSM subscriptions
When does my online subscription begin?
Please be aware that subscriptions can take up to 72 hours to process, but once activated you will receive a welcome email with further direction. The subscription will begin on the day you are granted access.
When does my online subscription end?
You will receive a notification four weeks prior to the renewal date of your subscription. This subscription will automatically renew every year until it is cancelled. This can be done from the My Orders page within My Account.
Detailed Contents/Countries Covered
Information is provided at the beginning of each country, covering history, early stamp issues and currency changes, this information is designed to aid the collector in identifying their stamps and also to provide an historical reference for the stamp listings.
Apart from the stamps of the current issuing countries, the Stanley Gibbons Finland and Sweden Catalogue covers a number of other areas of interest:
Finnish Occupation of Aunus
Finnish Occupation of Eastern Karelia
Karelia
North Ingermanland
Current stamp issuing countries listed and updated in the catalogue include:
For the benefit of all website users, we have launched the function of single sign-on. One single password will now be valid across all of our platforms, including:
Stanley Gibbons Website
Stanley Gibbons Auctions
My Collection
Gibbons Stamp Monthly
Now you will only ever need to sign in once.
Do you need to reset your password?
If you're trying to access your account for the first time since the update, your old password will no longer work.
You'll need to set a new password using the Forgot Password page. Click the button below and follow the instructions provided.
