0 - 750g
750g - 1kg
1.1kg - 2kg
2kg & over
In the unlikely event that you are unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us suitably packaged, in a saleable condition, along with the receipt and we will refund your original payment.
If there is an issue with your order
Please telephone our customer services team on +44 (0)207 557 4460 (for stamp orders) or +44 (0)1425 472 363 (for catalogue, album and accessories orders) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.
Freepost RUBL-JUZR-XLRL
Benham (VF) Limited
Benham House
Shorncliffe Industrial Estate
Folkestone
Kent
CT20 3UH
Benham (VF) Limited
Benham House
Shorncliffe Industrial Estate
Folkestone
Kent
CT20 3UH
Your peace of mind is our priority.
If you wish to request payment by bank transfer or to discuss paying in installments please contact us at gb@stanleygibbons.com or commonwealth@stanleygibbons.com
Alternatively please call customer services on +44(0)1425 472 363.
Your subscription will begin with the next available issue.
You will receive a notification four weeks prior to the renewal date of your subscription. This subscription will automatically renew every year until it is cancelled. This can be done from the My Orders page within My Account.
Please be aware that subscriptions can take up to 72 hours to process, but once activated you will receive a welcome email with further direction. The subscription will begin on the day you are granted access.
You will receive a notification four weeks prior to the renewal date of your subscription. This subscription will automatically renew every year until it is cancelled. This can be done from the My Orders page within My Account.
See our instructional video for more information.
If you require further information please do not hesitate to contact us.
The effectiveness of the Detectamark Spectrum depends on the shadows being cast in the paper where the watermark design has been impressed into it. It is important to minimise the amount of external light which can get into the machine through the viewing aperture. Ideally it should be used in a darkened room, although total darkness is not necessary.
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